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Terms and Conditions

Reservations

Shuttle bookings can be made online or by phone. Once credit card has been received you will receive an email confirmation.

Transportation Service 

Pick ups from hotel, home or business: Will be notified you once driver arrives and is waiting outside. Drivers are usually at location 5-15 minutes before pick up time to ensure that you arrive to your destination on time due to traffic.  If there is a delay we will notify you by phone or text.

Pick ups from the airport: Your driver is already waiting once you land.

We pride in providing dependable on time service, however due to the severe traffic it is not always guaranteed.

Vehicles of Service

Depending on how many passengers that booked, these are the vehicle(s) that we may use:

15 passenger vans, 12 passenger vans, town cars, SUV, sedans, Charter Buses.

Note: Depending on the availability of  vehicles.

Additional Stops

Additional stops must be mentioned before booking the reservation. There is an extra fee. Hourly Charter is excluded.

Hourly Charter Service

Available with a minimum of 4 hours.

Cancellation and No Show Fee

Cancellation made less than 6 hours prior to pick up time will be charged the full fare of the trip.

Cruise Terminal arrivals require 24 hours before the ship docks in order to cancel and not get charged the full fare.

“No Show” without prior cancellation will be charged the full fare. No Exceptions.