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Our Cancellation Policy

We understand that circumstances may arise which may change your travel plans. Payless Airport Shuttle will gladly accept cancellation requests with a minimum six (6) hours* notice prior to the scheduled pick-up time. Please email or text/call 562-726-2210.

We will not refund payments if cancellation occurs less than 6 hours before pick-up time or if the traveling party elects not to appear for a pick-up (a “no show”) without notification. If for any reason you need to cancel your reservation we require that you do so at least 6 hours in advance, otherwise you will be charged for the full amount of your trip. The credit card you provided to make the reservation will be process for any cancellation charges.

*  All bookings from the cruise terminal requires 24 hours cancellation notice prior to scheduled pickup time.